FAQ

Answers to all your burning questions

Who are you guys?

Hi. We are a small batch electric bike company built with a passion and desire to bring affordable, stylish, performance e -bikes to the market. We are not trying to be the e-bike for everyone but one you never will forget.

How about parts and service? Most companies fail in this area.

Yes! We know! Luckily our bikes are made with common bike components. If we don't have the part you need in stock we are happy to direct you to compatible parts that will get you riding quickly. We will stock non-standard parts such as electronic components and wiring. So don't worry we have you covered.

What's the warranty on your products?

Our electric bikes are covered by the RYD Warranty

I just ordered. When can I expect my bike?

Good question!

If you have pre-ordered, the bike will ship within 3 - 5 days after the bike has arrived at our warehouse and the bike is paid in full.

In-stock items with ship in 3 - 5 business days after successful payment.

Shipping times are generally 7 - 10 business days.